Privacy Policy
At Tintype, we are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).
1. What Information We Collect
We may collect the following types of personal information:
- Name
- Email address
- Phone number
- Business name
- Billing and payment details
- Any other information you provide when you contact us, request a quote, or use our services
We may also collect non-personal information such as:
- Browser type and operating system
- Pages visited on our website
- Time spent on the website
2. How We Collect Information
We collect your personal information directly when you:
- Contact us via our website, email, or phone
- Request a quote or engage our services
- Sign up for newsletters or updates
- Interact with us on social media
We may also collect information automatically through cookies and analytics tools when you use our website.
3. How We Use Your Information
We use your information to:
- Provide and manage our graphic design services
- Respond to inquiries and provide customer support
- Send invoices and manage payments
- Improve our services and website
- Send marketing and promotional materials (you may opt-out at any time)
4. Disclosure of Personal Information
We do not sell your personal information. We may disclose your information to:
- Service providers who assist us in operating our business (e.g., IT support, payment processors)
- Legal or regulatory authorities where required by law
All third parties are required to maintain the confidentiality and security of your information.
5. Security
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorized access or disclosure. This includes secure systems, data encryption, and limited access protocols.
6. Access and Correction
You may request access to the personal information we hold about you and request corrections if you believe it is inaccurate. Please contact us using the details below.
7. Cookies
Our website may use cookies to enhance your experience. You can adjust your browser settings to refuse cookies if you prefer.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact:
Tintype
[email protected]
0448007793
https://tintype.au